Create XLM file for re-polling

QSR Site Did Not Poll- Create XLM file for re-polling

FOR INITIAL SETUP ONLY:

1) Make sure you update the settings in create

2) Secondary Datafeed

3) Restaurant Magic

4) Interval =0

5) Backfill=0

6) Days to Save 30


CREATING THE XLM: 

A) Create a file call manualupload, open with notepad and place the following within the file and save

 <T>1</T>

<C>01282019</C>

B) drop the file into status and the event station should process.


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