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Fire Tablet on-screen keyboard not working
When on-screen keyboard cannot be accessed: A) check settings to ensure on screen keyboard was not turned off. B) if settings look correct make sure system software is up-to-date C) if keyboard still not working; found solution at ifixit.com forum ...Setup Generic text Printer in Windows
This step is primarily used for SpotOn systems, but can apply else where when a Generic print to text is needed. 1) open up "Printers and Devices" in Windows 10. 2) Remove all unnecessary printers and devices in the bottom that indicate a printer. 3) ...TIP Adjustment for SpotOn Handhelds
To turn on tip adjustment options for handheld. a) Payment Methods make sure payment type is "Tippable" is on for each order type and add the suggested tip percentages also for each order type. b) Order Types make sure "Allow Tips on Order Type" and ...Pipeline Settings in Cheftab with SpotOn Restaurant
To setup pipeline at a site several things need to be noted. 1- In the ChefTab controller #1 you need to go to Manager settinge> ChefTab Settings>Pipeline Settings. 2- There are multiple settings, but we primarily would use send order when bumped. 3- ...Switching Location ISP- Focus
1- It may help to have site contact to send pics so that you can verify connections and clarify steps for the switch over to new device. 2- If available having contact label the cables with a sharpie often helps particularly where multiple cables ...
Popular Articles
Attach cards not working
1) error stating "Unknown payment location credit card processor type: 12" 2) happens to sites where Processor has been cleared. 3) Most common cause are when a site is moved from processor to another for feature requirements (ex. TYSYS to TransIT) ...Work Station Frozen on Payment Screen
Symptoms: Cashier was taking payment and (typically) after entering a cash payment screen goes gray and will not respond to user ISSUE: Most likely the user tap/touched some part of screen away from were the "Change Due" screen pops up. This causes ...Internet down. Meraki not taking over network. For SpotOn systems
ISSUE: site lost network connection and Meraki failover is not taking over to provide service. Troubleshooting: #1 Solution- remove network feed from port one. If site modem is still sending enough signal to the Meraki even if it creates a system ...QSR Site Did Not Poll- Create XLM file for re-polling
FOR INITIAL SETUP ONLY: 1) Make sure you update the settings in create 2) Secondary Datafeed 3) Restaurant Magic 4) Interval =0 5) Backfill=0 6) Days to Save 30 CREATING THE XLM: A) Create a file call manualupload, open with notepad and place the ...SpotOn- Tip Adjustment Error
Having Failed Tip Adjustments for delivery tickets. Error: status=0, code=000100, message=DECLINE, hostMessage=Modify Transaction Not Allowed 1) SpotOn states that this error indicates the batch has already been run. 2) customer should email the ...